Discover Your Perfect Journey

1. Agreement to Terms

By accessing and using Pinnacle Travel Services, you accept and agree to be bound by the terms and provision of this agreement.

2. Services Description

Pinnacle Travel Services provides travel planning, booking, and consultation services. We act as intermediaries between clients and travel suppliers including airlines, hotels, tour operators, and other service providers.

3. Booking and Payment Terms

All bookings require confirmation and payment according to supplier terms. Prices are subject to change until full payment is received. Cancellation policies vary by supplier and will be communicated at time of booking.

4. Client Responsibilities

Clients are responsible for ensuring valid travel documents, following health and safety guidelines, and complying with destination requirements. Travel insurance is strongly recommended.

5. Limitation of Liability

Pinnacle Travel Services acts as an agent for suppliers and is not liable for supplier failures, travel delays, cancellations, or other circumstances beyond our control.

6. Privacy and Data Protection

We protect client information according to our Privacy Policy and applicable data protection regulations including GDPR compliance.

Information We Collect

We collect personal information necessary to provide travel services including names, contact details, travel preferences, and payment information. This information is collected directly from clients and through website interactions.

How We Use Your Information

Your information is used to plan and book travel services, communicate about your trips, process payments, and improve our services. We may also use information for marketing purposes with your consent.

Information Sharing

We share necessary information with travel suppliers to complete bookings. We do not sell personal information to third parties. Information may be shared with authorities when required by law.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, correct, or delete your personal information. You may also object to processing or request data portability under applicable laws.

Contact Information

For privacy-related questions, contact us at [email protected] or +1 (212) 555-0147.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better user experience and analyze website performance.

Types of Cookies We Use

Essential Cookies: Required for website functionality and security.

Performance Cookies: Help us understand how visitors interact with our website.

Functional Cookies: Remember your preferences and personalize your experience.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Third-Party Cookies

We may use third-party services that set cookies for analytics, advertising, and social media integration.

Updates to This Policy

We may update this cookie policy periodically. Changes will be posted on this page with updated effective date.

Digital Millennium Copyright Act Compliance

Pinnacle Travel Services respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe content on our website infringes your copyright, please provide written notification including:

• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information including address, phone, and email
• A statement of good faith belief that use is not authorized
• A statement of accuracy and authority to act on behalf of copyright owner
• Physical or electronic signature of authorized person

DMCA Agent Contact

Send DMCA notices to:
DMCA Agent
Pinnacle Travel Services
425 Park Avenue, Suite 1200
New York, NY 10022, USA
Email: [email protected]

Counter-Notification

If you believe material was removed in error, you may submit a counter-notification following DMCA procedures.

General Data Protection Regulation Compliance

Pinnacle Travel Services is committed to protecting your privacy and complying with GDPR requirements for EU residents.

Legal Basis for Processing

We process personal data based on:

• Consent for marketing communications
• Contract performance for travel services
• Legitimate interests for business operations
• Legal obligations for record keeping

Your GDPR Rights

Right to Access: Request information about data we hold

Right to Rectification: Correct inaccurate personal data

Right to Erasure: Request deletion of personal data

Right to Restrict Processing: Limit how we use your data

Right to Data Portability: Receive data in structured format

Right to Object: Object to processing for marketing purposes

Data Retention

We retain personal data only as long as necessary for stated purposes or as required by law.

International Transfers

When transferring data outside the EU, we ensure appropriate safeguards are in place.

Contact Our DPO

For GDPR-related inquiries, contact our Data Protection Officer at [email protected]